Customer support
Website or WhatsApp assistants that answer with your business information, collect details and hand over to a person when needed.
AI and agents
AI agents that answer, sort and resolve inside your real processes.
Assistants that answer with your company’s information, agents that sort and process requests, and voice or WhatsApp support that knows when to hand the case to a person.
01 Sound familiar?
Signs it is time.
- 01
The team answers the same customer questions over and over.
- 02
Requests arrive through several channels and someone has to read, sort and assign them.
- 03
The information exists —documents, catalogs, procedures— but it is hard to find.
- 04
You want to try AI on a concrete, measurable case, not a generic promise.
02 What we build
Concrete solutions, not generic promises.
- LLMs
- Agents
- Voice
- RAG
Voice agents
Phone support for well-defined tasks: taking requests, answering common questions or managing appointments, with handover to a person.
Classification and extraction
Reading emails, forms and documents to classify them, extract the relevant data and send it to the right workflow.
Internal assistants
Natural-language questions about company documentation, procedures or data, with sources shown.
WhatsApp chatbot for business
WhatsApp is where many customers already write. An AI WhatsApp chatbot answers common questions instantly —opening hours, prices, order status, availability— with your business’s real information, and hands the conversation to a person when needed.
It is built on the official WhatsApp Business API, so it works with your company number and follows Meta’s policies.
- Answers grounded in your catalog, prices or knowledge base
- Data collection and lead or ticket creation in your CRM
- Handover to a person with the full conversation history
- Status updates for orders, appointments or payments
AI voice agent
A voice agent answers calls for well-defined tasks: taking a request, answering common questions, confirming or moving appointments and routing to the right department, with a record of every call.
We design it to know its limits: when a call needs it, it transfers to a person.
- After-hours coverage without missed calls
- Transcript and summary of every call in your CRM
- Integration with your calendar or booking system
- Script, tone and limits defined with you
03 Approach
How we approach it.
- 01
One concrete use case
We start with a well-defined problem and a verifiable outcome, not with the technology. If AI is not the best solution, we will say so.
- 02
Connected to your data
The agent works with real company information and inside your tools, not as an isolated chat.
- 03
Limits and oversight
We define what the agent can do, what it cannot and when it must hand the case to a person. Sensitive actions require confirmation.
- 04
Privacy by design
We choose providers and settings based on where data is processed and what is stored, in line with the GDPR.
04 Questions
Common questions.
Can AI make mistakes?
Yes, which is why it is designed with limits: answers grounded in your information, handover to a person in unclear cases and human confirmation for important actions. It is tested with real cases before going live.
What happens to my customers’ data?
We analyze what data the agent needs, where it is processed and how long it is kept. We favor providers with appropriate guarantees and minimize what is sent to external services.
How much does it cost to keep an agent running?
It depends on usage volume and the model provider. The proposal includes a transparent estimate of usage costs so there are no surprises.